At Lumo, we strive to make your shopping experience as simple and secure as possible. We offer a range of trusted payment options to suit your needs. All online payments are processed through secure payment providers to help protect your personal and financial information.
💳 Credit & Debit Card Payments
We accept secure online payments using major credit and debit cards through PayFast, one of South Africa's leading payment gateways.
Accepted payment methods may include:
- Visa
- Mastercard
Card payments are processed securely, and Lumo does not store your card details.
🏦 Bank Deposit (EFT)
If you prefer to pay via Electronic Funds Transfer (EFT), simply select Bank Deposit during checkout.
After placing your order, you will receive our banking details along with your order confirmation.
Please note:
- Use your order number as your payment reference.
- Orders will only be processed once payment has cleared in our bank account.
- If you require your order urgently, please email or WhatsApp your proof of payment after completing your transfer.
🚚 Cash on Delivery (COD)
Cash on Delivery is available for selected local delivery areas.
Please note:
- Payment is due in full when your order is delivered.
- Cash on Delivery is only available within approved delivery zones.
- Large or custom orders may require payment in advance.
- We recommend having the correct amount available where possible.
🔒 Secure Shopping
Your security is important to us.
Our website uses secure encryption technology to help protect your personal information during checkout.
Payments are processed by trusted third-party payment providers that comply with recognised industry security standards.
📄 Order Confirmation
Once your payment has been successfully completed, you will receive:
- An order confirmation email.
- Payment confirmation (where applicable).
- Updates on the progress of your order.
- Tracking information once your order has been dispatched (where available).
❓Need Assistance?
If you experience any difficulties making payment or have questions about your order, we're here to help.
Email: dm.traders@outlook.com
WhatsApp: 082 897 0806
Business Hours:
Monday – Friday: 08:00 – 17:00
Saturday: 09:00 – 14:00